PURPOSE
To establish and outline Laurel’s Quality Statement which will
direct the development and implementation of our Quality Management
System and commitment to our Customers.
SCOPE
Laurel’s Quality Management System
REFERENCES
Laurel’s Quality Manual
Laurel’s Business Plan
QUALITY POLICY
Laurel’s Quality Policy can be found below. The Quality
Policy reflects Laurel Steel’s Mission Statement that reads:
“It is our mission to prosper as a business and as individuals by
satisfying our customers with the highest quality products,
services,
and value while promoting safety,
family and the environment.”
These Policies are communicated to all
employees in the following ways: ·
- The Quality Policy is displayed in
offices, the lobby and the conference room
- All employees shall be
trained in the above policies including a review of their
roles and responsibilities
- New employees will receive
the “new employee orientation”
Our Quality Policy is
to have the Customer Return,
not the Product.
We are committed to meeting our customer's requirements and continually improving our Quality Management System.
The Quality Policy is reviewed each year for continued suitability.
The Quality Policy and the importance of quality to the success of Laurel Steel is communicated to all employees through regular meetings and postings.
Annual improvement objectives are established and monitored and reviewed throughout the year
Roles and responsibilities for quality are clearly defined.
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